FAQ
1) I have not received my order yet?
If you haven’t received your order, you can follow those methods:
Method 1: You can track your order by using the tracking number given by us.
Method 2: You can contact us for further questions.
2) Which payment method can I use in Kopitok.com?
We provide you with several types of payment such as PayPal,credit card / debit card via Visa, MasterCard, American Express, Discover, JCB, and Diners.
3) I cannot sign in to my account. What can I do?
To sign into your account, please make sure you enter the correct registered email address (or Member ID) and password. Your password is case sensitive, so please check if your keyboard’s Caps Lock light is on and also make sure there are no extra blank spaces in the password. Other solutions may include:
1. Delete cookies or change your browser
2. Try the Password Retrieval process
3. If you encounter an error message, please contact us
4) How Do I Register on Kopitok.com?
i. Click Register homepage at the top right corner of the Kopitok.com page.
ii. Enter your email address and your login password.
iii. Click register/confirm, and then start shopping.