Frequently Asked Questions

Please read our FAQ before sending us a message.

Where does Kopitok ship?

We provide free worldwide shipping to over 200 countries & regions.

How much does shipping cost?

We offer FREE international shipping. Please note, duties and other international shipping charges are non-refundable.

When will I get my order?

Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it. Once your order is dispatched, delivery time is between 7 to 10 business days.Sometime it’s up to 40 business days,it’s all depending on your country or region.

Please consider any holidays that might impact delivery times.

Waiting so long for your goods may not be nice for everyone. We are fully aware of this and that is why the delivery time is compensated by free shipping.

Why is my order being shipped in different packages?

If you have a multi-item order, each item may be shipped from the a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!

Send us an email

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Address:

Kopitok, No 32, Persiaran Putra, Taman Putra Utama, 01000, Kangar, Perlis, Malaysia

We’re open everyday,
8.00am–2.30pm